FAQ's

FREQUENTLY ASKED QUESTIONS

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1
How do you redeem/ activate a Toucan Travel Great Escapes Voucher?
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The voucher must be completed and forwarded to Toucan Travel within 30 days of receiving the voucher. Together with the temporary membership fees of R89.00 per person. Thereafter it will be valid for a year.

2
How many people can travel on the voucher?
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The voucher accommodate a minimum of 2 and a maximum of 6 persons including children.

3
When can I go on holiday?
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The voucher is valid all year round for international.
For Local it is valid for off peak periods only. The voucher cannot be used during school holidays, long weekends and public holidays.